Help

Support

Questions about your eSIM, a purchase, a Crew or your account? We’re here.

In the app (fastest)

Open the F*CK LIMITS app and go to Help > Contact support. The Agent answers instantly, any time, and opens a ticket with our team when a person is needed. You get our reply in the app.

By email

Email support@fcklimits.com from the email address on your account. For eSIM issues, tell us your destination and your phone model. For privacy requests, write to privacy@fcklimits.com.

Common questions

FAQ · How to install an eSIM · How many GB do I need? · Does an eSIM work with WhatsApp? · eSIM vs roaming

Policies and your account

Refund policy (14 days, never installed) · Delete your account · Privacy Policy · Terms

Last updated October 14, 2026.